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Coffee Machine Depot USA Delivery and Returns Policy

We hope you love shopping with Coffee Machine Depot USA! Here are our delivery and returns policies to help make sure we meet your expectations. Feel free to contact us for further questions.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 pm (PST). Orders you place late on Friday or on Saturday with Coffee Machine Depot USA will not be processed until Monday at 8:00 am (PST). Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.

Delivery addresses in Alaska, Hawaii, Puerto Rico, and Guam should add an additional $45.00 charge for standard Shipping & Delivery. Orders arrive in 7 to 9 business days when ordered before 12:00 noon (PST).

Shipping and Delivery

Merchandise Weight *

STANDARD
5—7 day shipping **

PRIORITY
2—3 day shipping **

OVERNIGHT
Next business day **

Up to 100lbs.

$85

$100

$125

101lbs – 160lbs

$200

$250

$300

161lbs – 200lbs

$225

$275

$325

201lbs - over

*custom

*custom

*custom

*before tax and additional charges
**after processing if ordered by 12:00 pm PST
***certain zip codes will incur an additional charge of $45, please contact us for an exact quote.

Returns and Replacements

We want you to be completely happy with your Coffee Machine Depot USA order. If for any reason you are not completely satisfied, we will gladly accept your return within 14 days of purchase. Item must be unused, unwashed and in its original packaging. Used merchandise cannot be returned unless proven defective. Returned merchandise should include the vendor packaging, tags and be in the same condition as when it was received. Return fees, a 20% restocking fee and any additional costs are the buyers responsibility. Merchandise must be returned within 14 days of receipt of merchandise.

Returning Gifts

When returning a gift, a Coffee Machine Depot USA Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from any Coffee Machine Depot USA store, and online. In compliance with Federal law, for gifts valued at more than $2,000.00, the recipient will receive a check rather than a Gift Card.

Returning Merchandise by Mail

Please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Please allow 10 to 14 days for Coffee Machine Depot USA to process your return.